Resorts
and hotels let you sample a little bit of
everything-from golf to tennis to sightseeing to horse back
riding to water sports to spa treatments. But sometimes
these activities don't mix well, and so it helps to know
some of the etiquette, even on vacation. The suggestions
below will help you get the most out of your time at a resort
or hotel spa.
Advance booking
As resort and hotel spas often fill
up fast, book as far in advance as possible. Some resort/hotel
spas can accommodate you if you reserve treatments at check-in;
others suggest booking prior to your arrival. Want to avoid
the crowds? Try reserving a treatment during off-peak hours
or during the week. If you do, you may also receive a discount.
Medical conditions
If you have any type of medical condition,
be sure to mention it when you book an appointment. Certain
treatments may not be advisable for you. Also, tell the
technician if you're wearing contact lenses before you have
a facial.
Mixing activities
and spa-going On the day of treatment,
try to stay out of the sun and avoid alcoholic beverages.
Also don't schedule a physically demanding endeavor after
a spa appointment. When in doubt, contact the spa to ask
whether it is advisable to engage in a particular activity
prior to your appointment.
Valuables
In order to avoid all worries and stress,
leave all jewelry and valuables in the hotel or resort's
safe and don't bring them with you to the spa.
Punctuality
Ideally arrive 15-30 minutes early so
you can enjoy an unhurried transition into the spa. If you
are late, your treatment time will be shortened. After a
treatment, it's customary to vacate the room within five
or ten minutes, though you are welcome to spend additional
time unwinding in the spa's relaxation or waiting rooms.
Exploring
the facility Most resort and
hotel spas have more amenities than the average day spa.
On arrival at the spa, check out the activity schedule,
so you won't miss anything that might be of interest, and
ask for a tour prior to your treatment. The tour will acquaint
you with your surroundings and introduce you to the spa
facilities, such as saunas, steam rooms, and relaxation
rooms. Generally, their use is complimentary if you are
having a treatment, though there may be a charge at other
times.
Therapists
If you prefer either a male or female therapist, but the
spa fails to ask, don't hesitate to let your choice be known.
Also, if you have enjoyed the services of a particular therapist
on a prior visit, feel free to request that person.
Nudity The
idea of going au naturel is very scary to some people, but
don't let that stop you from enjoying the spa. If modesty
is an issue, call the spa in advance to discuss its policies
and suggestions. Some treatments can be done while you're
fully clothed, but others (such as hydrotherapy) are best
received in the nude. Facilities such as the sauna and the
whirlpool may be enjoyed either in a bathing suit or with
no clothing at all.
Attire In
addition to a swimsuit, bring attire for other activities
you plan to enjoy: light, comfortable attire for fitness
classes, gear and boots for hiking, and sneakers for exercise
class along with another pair of comfortable shoes. At some
spas, clothing and equipment (such as boots) are available
for purchase.
Cancellation
Unexpected things do happen,
and sometimes it's impossible to keep an appointment. If
you must cancel, give the spa as much advance notice as
possible. Be sure to ask if your money will be refunded;
cancellation policies vary widely.
Communicating
your preferences Be sure to speak up.
All aspects of treatment can be modified to your taste:
amount of light, kind (or absence) of music, room temperature,
and whether or not you choose to have a conversation or
enjoy the treatment in silence. If you want the therapist
to give you a deep massage, or be gentler, let him or her
know. Also, feel free to ask questions. Your therapist will
enjoy knowing your thoughts and clarifying any issues you
may have. If any part of your experience is unsatisfactory,
first tell the therapist. If the response isn't helpful,
speak to a manager or the owner of the spa, if available.
Shaving If
you must shave, do so at least two hours before your scheduled
appointment, particularly if you're a man receiving a facial
or a woman receiving any kind of scheduled bodywork.
Eating and
drinking Try not to eat for at
least an hour before a treatment, and avoid the consumption
of alcohol on the day of a treatment. Drink plenty of water
before and afterward, especially if you plan to take a fitness
class or enjoy heat therapy, such as a sauna or the steam
room.
Using shared
facilities Before entering a
soaking pool, swimming pool, or whirlpool, always shower.
When enjoying the sauna or steam, always sit on your towel
and wear the plastic shoes provided by the spa. Women should
not shave their legs in the steam room.
Perfume
Because the emphasis should be on relaxation
and because others may be allergic, it's best not to wear
perfume to exercise classes.
Smoking
For the most part, smoking is not allowed
at resort/hotel spas. If it is, there are usually designated
areas where you can smoke.
Children A
spa is a great place to get a little alone time, so it's
best to not to bring children under 16. You can usually
leave small children in the care of a sitter/nanny or under
the supervision of the children's program-both of which
many resorts offer-during your treatments. If children are
with you, be attentive to their safety as well as their
impact on the comfort and relaxation of others.
Pets Some
animals are welcome at certain resorts but should not be
brought to the spa. Be considerate of others by keeping
your pet quiet and following the spa rules.
Cell phones
Leave phones and pagers at home or in
your room; or turn them off before entering the spa.
Conversation
In the relaxation room and elsewhere,
keep conversations at a low volume.
Gratuities
Ask if gratuities are included, though
that is not usually the case. If not, about 15 percent is
customary, but you may of course leave more or less, depending
on the quality of the service. Leave the tip at the reception
desk when you pay your bill rather than giving it directly
to the therapist. If you receive multiple services from
different people (a massage therapist, a facial esthetician,
etc.), leave a separate tip for each of them.
Eco-awareness
Being respectful of your environment
is part of the spa experience. Use only the number of towels
necessary: washing them uses water and electrical, which
are limited resources in some communities. If you spend
time in nature, don't leave any trash behind.
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